Store Regulations

ONLINE STORE REGULATIONS

BESHAPED.PL

CONTENTS:

  1. GENERAL PROVISIONS
  2. ELECTRONIC SERVICES IN THE ONLINE STORE
  3. CONDITIONS OF CONCLUDING A SALES AGREEMENT
  4. METHODS AND TERMS OF PAYMENT FOR THE PRODUCT
  5. COST, METHODS AND DELIVERY TIME OF THE PRODUCT
  6. PRODUCT COMPLAINT
  7. OUT-OF-COURT COMPLAINT AND CLAIM SETTLEMENT PROCEDURES AND RULES OF ACCESS TO THESE PROCEDURES
  8. RIGHT OF WITHDRAWAL FROM THE CONTRACT
  9. PUBLISHING CONTENT ON THE WEBSITE AND THE TERMS OF THEIR MODERATION
  10. PROVISIONS RELATING TO ENTREPRENEURS
  11. FINAL PROVISIONS
  12. WITHDRAWAL FORM SAMPLE

These Online Store Regulations have been prepared by lawyers from the Prokonsumencki.pl website . The www.beshaped.pl Online Store takes care of consumer rights. The consumer cannot waive the rights granted to him in the Consumer Rights Act. Provisions of agreements less favorable to the consumer than the provisions of the Consumer Rights Act are invalid, and the provisions of the Consumer Rights Act apply in their place. Therefore, the provisions of these Regulations are not intended to exclude or limit any consumer rights granted to them under mandatory provisions of law, and any possible doubts should be explained in favor of the consumer. In the event of any inconsistency of the provisions of these Regulations with the above provisions, these provisions take precedence and should be applied.

  1. GENERAL PROVISIONS

1.1. The Online Store available at the Internet address www.beshaped.pl is operated by WORLDWIDE T&S SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Warsaw (registered office address and address for correspondence: ul. Marszałkowska 58, 00-545 Warsaw); entered into the Register of Entrepreneurs of the National Court Register under KRS number 0000816105; registry court where the company documentation is kept: District Court for the capital city of Warsaw in Warsaw, 12th Commercial Division of the National Court Register; share capital in the amount of: PLN 27,000; NIP: 7010957298; REGON: 384949755, e-mail address: kontakt@beshaped.pl

1.2. These Regulations are addressed to both consumers and entrepreneurs using the Online Store, unless a given provision of the Regulations provides otherwise.

1.3. The Seller is the administrator of personal data processed in the Online Store in connection with the implementation of the provisions of these Regulations. Personal data are processed for the purposes, for the period and based on the grounds and principles indicated in the privacy policy published on the website of the Online Store. The privacy policy primarily contains the principles regarding the processing of personal data by the Administrator in the Online Store, including the grounds, purposes and period of processing personal data and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Online Store. Using the Online Store, including making purchases, is voluntary. Similarly, providing personal data by the Service Recipient or Customer using the Online Store is voluntary, subject to the exceptions indicated in the privacy policy (conclusion of the contract and statutory obligations of the Seller).

1.4. Definitions:

  • WORKING DAY – one day from Monday to Friday, excluding public holidays.
  • REGISTRATION FORM – a form available in the Online Store enabling the creation of an Account.
  • ORDER FORM – Electronic Service, an interactive form available in the Online Store enabling the placement of an Order, in particular by adding Products to the electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
  • CUSTOMER – (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, to which the law grants legal capacity – which has concluded or intends to conclude a Sales Agreement with the Seller.
  • CIVIL CODE – the Civil Code Act of 23 April 1964 (Journal of Laws 1964 No. 16, item 93, as amended).
  • ACCOUNT – Electronic Service, a set of resources in the Service Provider’s IT system, marked with an individual name (login) and password provided by the Service Recipient, in which data provided by the Service Recipient and information about Orders placed by him in the Online Store are collected.
  • NEWSLETTER – Electronic Service, electronic distribution service provided by the Service Provider via e-mail and a contact telephone number, which enables all Service Recipients using it to automatically receive from the Service Provider cyclical content of subsequent editions of the newsletter containing information about Products, new products, information about unfinished purchases in the Online Store and promotions in the Online Store.
  • OPINIONS – Electronic Service available in the Online Store enabling Service Users to add opinions, ratings and comments regarding the Online Store, Products and concluded Sales Agreements.
  • PRODUCT – a movable item, voucher or gift card available in the Online Store that is the subject of the Sales Agreement between the Customer and the Seller.
  • GRAPHIC FILES – Product design prepared by the Customer along with any technical comments from the Customer.
  • REGULATIONS – these regulations of the Online Store.
  • ONLINE STORE – the online store of the Service Provider available at the following internet address: www.beshaped.pl.
  • SELLER; SERVICE PROVIDER – WORLDWIDE T&S SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Warsaw (registered office address and address for correspondence: ul. Marszałkowska 58, 00-545 Warsaw); entered into the Register of Entrepreneurs of the National Court Register under KRS number 0000816105; registry court where the company documentation is kept: District Court for the capital city of Warsaw in Warsaw, 12th Commercial Division of the National Court Register; share capital in the amount of: PLN 27,000; NIP: 7010957298; REGON: 384949755, e-mail address: kontakt@beshaped.pl
  • SALES AGREEMENT – a Product sales agreement concluded or entered into between the Customer and the Seller via the Online Store.
  • ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service Recipient via the Online Store.
  • SERVICE RECIPIENT – (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, to which the law grants legal capacity – using or intending to use the Electronic Service.
  • CONSUMER RIGHTS ACT – Act of 30 May 2014 on consumer rights (Journal of Laws 2014, item 827, as amended).
  • ORDER – a declaration of will of the Customer submitted via the Order Form and aiming directly at concluding a Product Sales Agreement with the Seller.
  • FILE VERIFICATION – verification by the Seller of the compliance of the Customer’s Graphic Files with the requirements specified in the Graphic File Specification.
  1. ELECTRONIC SERVICES IN THE ONLINE STORE

2.1. The following Electronic Services are available in the Online Store: Account, Order Form, Newsletter and Opinions.

  • Account - the Account can be used after the Service User has completed three consecutive steps - (1) filling out the Registration Form, (2) clicking the " Create an account " field and (3) confirming the desire to create an Account by clicking the confirmation link sent automatically to the provided e-mail address. In the Registration Form, the Service User must provide the following data of the Service User: name and surname, e-mail address and password.
    • The Electronic Account Service is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving a reason, to delete the Account (resign from the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to the address: kontakt@beshaped.pl or in writing to the address: ul. Marszałkowska 58, 00-545 Warsaw.
  • Order Form – the use of the Order Form begins when the Customer adds the first Product to the electronic basket in the Online Store. The Order is placed after the Customer completes two consecutive steps – (1) after filling in the Order Form and (2) clicking on the “ Confirm purchase ” field on the Online Store website after filling in the Order Form – until then, it is possible to modify the entered data independently (for this purpose, follow the displayed messages and information available on the Online Store website). In the Order Form, the Customer must provide the following data concerning the Customer: first name and last name/company name, address (street, house/apartment number, postal code, town, country), e-mail address, contact telephone number and data concerning the Sales Agreement: Product(s), quantity of Product(s), place and method of delivery of the Product(s), method of payment. In the case of Customers who are not consumers, it is also necessary to provide the company name and Tax Identification Number.
    • The Electronic Order Form Service is provided free of charge and is of a one-off nature and ends when an Order is placed via it or when the Service Recipient stops placing an Order via it earlier.
  • Newsletter - the use of the Newsletter takes place after entering the e-mail address or mobile phone number in the "Newsletter" tab visible on the Online Store website, to which subsequent editions of the Newsletter are to be sent and clicking the " Subscribe " field. You can also sign up for the Newsletter by checking the appropriate checkbox when creating an Account or placing an order - at the moment of creating an Account or placing an order, the Service Recipient is signed up for the Newsletter.
    • The Electronic Newsletter Service is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving a reason, to unsubscribe from the Newsletter (resign from the Newsletter) by sending an appropriate request to the Service Provider, in particular via e-mail to the address: kontakt@beshaped.pl or in writing to the address: ul. Marszałkowska 58, 00-545 Warsaw.
  • Opinions - adding an opinion is possible after the Service Recipient has completed three consecutive steps - (1) going to the opinions tab on the page of the selected Product, (2) entering the first and last name (ID) and e-mail address of the Service Recipient, as well as providing the content of the opinion, selecting a graphic rating of the Product and (3) clicking the " Add an opinion " field. The Service Recipient also has the option of attaching photos or a video of the Product selected from the memory of the Service Recipient's end device to the added opinion. When using the Opinions Electronic Service, the Service Recipient is obliged to provide only reliable and true information. The Service Recipient is prohibited from posting opinions of an offensive nature or inconsistent with the facts.
    • The Electronic Service Opinions is provided free of charge and is of a one-time nature and ends when the evaluation is made via it or when the Service Recipient stops using the Electronic Service earlier. The visibility of the opinion issued by the Service Recipient on the Online Store website requires prior approval of the opinion by the Service Provider.

2.2. Technical requirements necessary for cooperation with the IT system used by the Service Provider: (1) computer, laptop or other multimedia device with Internet access; (2) access to e-mail; (3) Internet browser in the current version: Mozilla Firefox; Internet Explorer; Opera; Google Chrome; Safari or Microsoft Edge; (4) enabling the option of saving Cookies and supporting Javascript in the Internet browser.

2.3. The Service Recipient is obliged to use the Online Store in a manner consistent with the law and good customs, taking into account respect for personal rights and copyrights and intellectual property of the Service Provider and third parties. The Service Recipient is obliged to enter data consistent with the factual state. The Service Recipient is prohibited from providing content of an illegal nature.

2.4. Complaint procedure for Electronic Services:

  • Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaints procedure, which is indicated in point 6 of the Regulations) may be submitted by the Service Recipient, for example:
    • in writing to the following address: ul. Marszałkowska 58, 00-545 Warsaw;
    • in electronic form via e-mail to the following address: kontakt@beshaped.pl.
  • It is recommended that the Service Recipient provides in the complaint description: (1) information and circumstances concerning the subject of the complaint, in particular the type and date of the irregularity; (2) the Service Recipient's request; and (3) contact details of the person filing the complaint - this will facilitate and speed up the consideration of the complaint by the Service Provider. The requirements specified in the previous sentence take the form of recommendations only and do not affect the effectiveness of complaints submitted without the recommended complaint description.
  • The Service Provider will respond to the complaint immediately, no later than within 14 calendar days from the date of its submission.
  1. CONDITIONS OF CONCLUDING A SALES AGREEMENT

3.1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order using the Order Form in the Online Store in accordance with point 2.1.2 of the Regulations.

3.2. The price of the Product displayed on the Online Store website is given in Polish zloty and includes taxes. The Customer is informed on the Online Store website about the total price including taxes of the Product that is the subject of the Order, as well as about the delivery costs (including transport, delivery and postal services) and other costs, and if the amount of these fees cannot be determined - about the obligation to pay them, during the placement of the Order, including when the Customer expresses their will to be bound by the Sales Agreement.

3.3. Procedure for concluding a Sales Agreement in the Online Store using the Order Form

  • The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order in the Online Store in accordance with point 2.1.2 of the Regulations.
  • After placing an Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution is made by sending an appropriate e-mail message by the Seller to the Customer to the Customer's e-mail address provided when placing the Order, which contains at least the Seller's statements about receiving the Order and its acceptance for execution and confirmation of concluding the Sales Agreement. Upon receipt by the Customer of the above e-mail message, a Sales Agreement is concluded between the Customer and the Seller.

3.4. The content of the concluded Sales Agreement shall be recorded, secured and made available to the Customer by means of (1) making these Regulations available on the website of the Online Store and (2) sending the Customer an e-mail message referred to in point 3.3.2 of the Regulations. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller's Online Store.

3.5. Verification Procedure, Commencement of the Sales Agreement by the Seller in the case of individual orders

  • After concluding the Sales Agreement, the Seller shall, within 48 hours, prepare a personalisation visualisation for the Customer – an illustrated design of the order, created on the basis of graphic and text materials provided by the Customer, which is sent to the customer to the indicated e-mail address.
  • After receiving the visualization, the Customer is obliged to confirm the design or indicate errors, which the Seller undertakes to correct within 7 Business Days.
  • The Seller shall commence the performance of the Sales Agreement upon: (1) completion of File Verification (if no corrections are necessary) or (2) receipt by the Seller of the Customer's acceptance of the corrected project visualization or (3) receipt by the Seller of the Customer's request to commence the performance of the Sales Agreement despite the lack of positive File Verification or the Customer's failure to send corrected Graphic Files.
  • The Seller shall manufacture the Product that is the subject of the Sales Agreement in accordance with the Product Specification based on the Customer's Graphic Files and any agreements between the Customer and the Seller as part of File Verification. The Customer declares that he or she has full copyright to the Graphic Files sent to the Seller and the word marks that are part of the service performed as part of the order.
  1. METHODS AND TERMS OF PAYMENT FOR THE PRODUCT

4.1. The Seller provides the Customer with the following payment methods under the Sales Agreement:

  • Payment in cash on delivery upon receipt of the shipment.
  • Payment by transfer to the Seller's bank account.
  • Electronic payments and card payments via the PayU.pl service – current possible payment methods are specified on the Online Store website in the information tab regarding payment methods and on the website http://www.payu.pl.
    • Settlements for electronic payments and payment cards are carried out according to the Customer's choice via the PayU.pl service. Electronic payments and payment cards are handled by:
  • pl – PayU SA with its registered office in Poznań (registered office address: ul. Grunwaldzka 182, 60-166 Poznań), entered into the Register of Entrepreneurs of the National Court Register under number 0000274399, registration files kept by the District Court of Poznań – Nowe Miasto and Wilda in Poznań; share capital of PLN 4,944,000.00, fully paid up; Tax Identification Number (NIP): 7792308495.

4.2. Payment deadline:

  • If the Customer chooses payment by bank transfer, electronic payment or payment card, the Customer is obliged to make the payment within 7 calendar days from the date of conclusion of the Sales Agreement.
  • If the Customer chooses to pay cash on delivery upon delivery, the Customer is obliged to make the payment upon delivery.
  1. COST, METHODS AND DELIVERY TIME OF THE PRODUCT

5.1. Delivery of the Product to the Customer is subject to payment, unless the Sales Agreement provides otherwise. The costs of delivery of the Product (including transport, delivery and postal fees) are indicated to the Customer on the Online Store website in the information tab regarding delivery costs and during the placement of the Order, including when the Customer expresses their will to be bound by the Sales Agreement.

5.2. The Seller provides the Customer with the following methods of delivery of the Product:

  • Courier shipment, cash on delivery courier shipment.
  • Parcel locker shipment.
  • Electronic delivery.
    • Electronic delivery may consist of (1) sending the Customer to the e-mail address indicated by the Customer when placing the Order the Product in the form of a computer file or (2) providing the Customer with a unique Internet link (URL address) enabling downloading and saving the Product in the memory of the Customer's end device. In the latter case, the Seller ensures the correct operation of the URL address for a period of 30 days from the date of provision.
  • The delivery time of the Product to the Customer is up to 7 Business Days, unless a shorter period is given in the description of the given Product or when placing the Order. In the case of Products with different delivery times, the delivery time is the longest given time, which, however, cannot exceed 7 Business Days.
    • The beginning of the delivery period of the Product to the Customer is counted as follows:
    • If the Customer chooses payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller's bank account or settlement account.
    • If the Customer chooses to pay by cash on delivery – from the date of conclusion of the Sales Agreement.
    • In the case of Prepaid Products, from the moment of product launch.
  1. PRODUCT COMPLAINT

6.1. The basis and scope of the Seller's liability towards the Customer, if the sold Product has a physical or legal defect (warranty), are specified by generally applicable legal provisions, in particular in the Civil Code (including Articles 556-576 of the Civil Code).

6.2. The Seller is obliged to deliver the Product to the Customer free from defects.

6.3. A complaint may be filed by the Customer, for example:

  • in writing to the following address: DTW Logistics Fulfillment Center x BeShaped, Sochaczewska 98C, 05-870 Błonie;
  • in electronic form via e-mail to the following address: kontakt@beshaped.pl.

6.4. It is recommended that the Customer provides the following in the complaint description: (1) information and circumstances concerning the subject of the complaint, in particular the type and date of occurrence of the defect; (2) a request for a method of bringing the Product into compliance with the Sales Agreement or a declaration of a price reduction or withdrawal from the Sales Agreement; and (3) contact details of the person submitting the complaint – this will facilitate and speed up the consideration of the complaint by the Seller. The requirements specified in the previous sentence take the form of recommendations only and do not affect the effectiveness of complaints submitted without the recommended complaint description.

6.5. The Seller will respond to the Customer's complaint immediately, no later than within 14 calendar days from the date of its submission. If the Customer who is a consumer, exercising the rights under the warranty, requested the exchange of the item or removal of the defect or made a declaration of a price reduction, specifying the amount by which the price is to be reduced, and the Seller did not respond to this request within 14 calendar days, it is considered that the request was considered justified.

6.6. A Customer who exercises warranty rights is obliged to deliver the defective Product to the following address: ul. Marszałkowska 58, 00-545 Warsaw. In the case of a Customer who is a consumer, the cost of delivering the Product is borne by the Seller. If, due to the type of the Product or the method of its installation, the delivery of the Product by a Customer who is a consumer would be excessively difficult, the Customer is obliged to make the Product available to the Seller at the place where the Product is located.

6.7. Pursuant to Article 558 § 1 of the Civil Code, the Seller's liability under the warranty for the Product towards a Customer who is not a consumer is excluded.

  1. OUT-OF-COURT COMPLAINT AND CLAIM SETTLEMENT PROCEDURES AND RULES OF ACCESS TO THESE PROCEDURES

7.1. Detailed information on the possibility for a Customer who is a consumer to use out-of-court methods of handling complaints and pursuing claims and the rules of access to these procedures are available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.

7.2. There is also a contact point at the President of the Office of Competition and Consumer Protection (phone: 22 55 60 333, email: kontakt.adr@uokik.gov.pl or written address: Pl. Powstańców Warszawy 1, 00-030 Warsaw), whose task is, among others, to provide assistance to consumers in matters relating to out-of-court resolution of consumer disputes.

7.3. The consumer has the following examples of possibilities to use out-of-court methods of handling complaints and pursuing claims: (1) an application for the resolution of a dispute to a permanent consumer arbitration court (more information on the website: http://www.spsk.wiih.org.pl/); (2) an application for out-of-court resolution of a dispute to the provincial inspector of the Trade Inspection (more information on the website of the inspector competent for the place of business of the Seller); and (3) assistance of the district (municipal) consumer advocate or a social organization whose statutory tasks include consumer protection (including the Federation of Consumers, Association of Polish Consumers). Advice is provided, among others, by e-mail at porad@dlakonsumentow.pl and by calling the consumer hotline at 801 440 220 (hotline open on Business Days, from 8:00 to 18:00, connection fee according to the operator's tariff).

7.4. A platform for the online resolution of disputes between consumers and traders at EU level (ODR platform) is available at http://ec.europa.eu/consumers/odr . The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and traders seeking out-of-court resolution of a dispute concerning contractual obligations arising from an online sales contract or a service contract (more information on the platform's website or on the website of the Office of Competition and Consumer Protection: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).

  1. RIGHT OF WITHDRAWAL FROM THE CONTRACT

8.1. A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving a reason and without incurring any costs, except for the costs specified in point 8.8 of the Regulations. To meet the deadline, it is sufficient to send a statement before its expiry. A statement of withdrawal from the contract may be submitted, for example:

  • in writing to the following address: DTW Logistics Fulfillment Center x BeShaped, Sochaczewska 98C, 05-870 Błonie;
  • in electronic form via e-mail to the following address: kontakt@beshaped.pl.

8.2. An example of a withdrawal form template is included in Annex 2 to the Consumer Rights Act and is additionally available in point 11 of the Regulations. The consumer may use the template form, but it is not obligatory.

8.3. The period for withdrawal from the contract begins:

  • for a contract under which the Seller delivers a Product and is obliged to transfer its ownership (e.g. Sales Agreement) – from the moment the consumer or a third party indicated by him other than the carrier takes possession of the Product, and in the case of a contract which: (1) covers many Products that are delivered separately, in batches or in parts – from the moment the last Product, batch or part is taken into possession, or (2) consists in the regular delivery of Products for a specified period of time – from the moment the first Product is taken into possession;
  • for other contracts – from the date of conclusion of the contract.

8.4. In the event of withdrawal from a distance contract, the contract shall be deemed not to have been concluded.

8.5. The Seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer's declaration of withdrawal from the contract, return to the consumer all payments made by him, including the costs of delivery of the Product (with the exception of additional costs resulting from the consumer's choice of a delivery method other than the cheapest standard delivery method available in the Online Store). The Seller shall return the payment using the same payment method that the consumer used, unless the consumer has expressly agreed to another method of return that does not involve any costs for him. If the Seller has not offered to collect the Product from the consumer himself, he may withhold the return of payments received from the consumer until the Product is received back or the consumer provides proof of its return, depending on which event occurs first.

8.6. The Consumer is obliged to immediately, no later than within 14 calendar days from the date on which he withdrew from the contract, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless the Seller has offered to collect the Product himself. To meet the deadline, it is sufficient to return the Product before its expiry. The Consumer may return the Product to the following address: ul. Marszałkowska 58, 00-545 Warsaw.

8.7. The Consumer is liable for any reduction in the value of the Product resulting from its use in a manner that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.

Please measure clothes carefully and delicately so that they do not show any signs of use, especially:

  • dirt on necklines from foundation/powder and armpits,
  • dirt and traces of balms, antiperspirants, abrasions of the epidermis,
  • animal hair and dander,

In the case of visible dirt as mentioned above or related, reducing the value of the clothing, the refund amount will be reduced by:

  • PLN 14.90 per item in case of dirt,

The fee is borne by the client.

8.8. In the event that the Consumer returns a Product/Products that are damaged, torn, frayed or have other defects that were not found during packaging and reported by the Consumer after unpacking the package, the Seller reserves the right to refuse to accept the return and return the Product/Products at the Consumer's expense.

8.9. Possible costs related to the consumer's withdrawal from the contract, which the consumer is obliged to bear:

  • If the consumer has chosen a method of delivery of the Product other than the cheapest standard delivery method available in the Online Store, the Seller is not obliged to refund the additional costs incurred by the consumer.
  • The consumer bears the direct costs of returning the Product.
  • In the case of a Product that is a service, the performance of which – at the consumer's express request – began before the expiry of the withdrawal period, the consumer who exercises the right to withdraw from the contract after submitting such a request is obliged to pay for the services provided up to the time of withdrawal from the contract. The amount of payment is calculated in proportion to the scope of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided.

8.10. The right to withdraw from a distance contract does not apply to the consumer in relation to contracts:

  • (1) for the provision of services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the commencement of the provision that after the Seller has provided the service, the consumer will lose the right to withdraw from the contract; (2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawal from the contract expires; (3) in which the subject of the provision is a non-prefabricated Product, manufactured according to the consumer's specifications or intended to meet their individual needs; (4) in which the subject of the provision is a Product that spoils quickly or has a short shelf life; (5) in which the subject of the provision is a Product delivered in a sealed package that cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery; (6) in which the subject of the provision are Products that, due to their nature, are inseparably connected with other items after delivery; (7) where the subject of the provision are alcoholic beverages, the price of which was agreed upon at the conclusion of the Sales Agreement, and the delivery of which can only take place after 30 days and the value of which depends on market fluctuations beyond the Seller's control; (8) where the consumer has expressly requested the Seller to come to him for urgent repair or maintenance; if the Seller additionally provides services other than those requested by the consumer, or supplies Products other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or Products; (9) where the subject of the provision are audio or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery; (10) for the delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement; (11) concluded by way of a public auction; (12) for the provision of accommodation services other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sporting or cultural events, if the contract specifies the day or period of service provision; (13) for the provision of digital content that is not recorded on a tangible medium, if the provision of the service began with the express consent of the consumer before the expiry of the period for withdrawal from the contract and after the Seller informed him of the loss of the right to withdraw from the contract.

8.11. The provisions contained in this point 8 of the Regulations concerning the consumer shall apply from 1 January 2021 and for contracts concluded from that date also to the Service Recipient or Customer who is a natural person concluding a contract directly related to his/her business activity, when it results from the content of this contract that it does not have a professional nature for this person, resulting in particular from the subject of the business activity performed by him/her, made available on the basis of the provisions on the Central Register and Information on Business Activity.

  1. PUBLISHING CONTENT ON THE WEBSITE AND THE TERMS OF THEIR MODERATION

9.1. Each User of the website has the option of publishing content on the website in the form of a comment under a blog entry or, in the case of Users who have made a purchase, issuing an opinion about the product.

9.2. The User may not post content that may be deemed unacceptable by the Administrator. Content that is inconsistent with the terms of use of the service is considered to be content that:

  • inconsistent with the subject matter of a given thematic module or interest group; statements should be related to the content appearing on the website and the broadly understood development of Users’ competences;
  • duplicates that have previously appeared on the website; before posting new content, the User is obliged to make sure that similar content has not been posted before;
  • which concern technical matters related to the functioning of the service; technical matters should be reported by Users electronically to the e-mail address kontakt@beshaped.pl
  • which contain links;
  • used to conduct activities competitive to those of the Administrator, e.g. promoting competitive websites;
  • for the purpose of conducting unauthorized advertising, promotional and marketing activities, in particular by placing advertisements, selling and promoting products, services, projects and collections;
  • for the purpose of carrying out activities prohibited by law, e.g. attempts to fraud and extort funds from other Users;
  • that incites or condones violence against any living being, including animals;
  • which promote any fascist or other totalitarian system of state;
  • which incites hatred based on gender, sexuality, nationality, ethnicity, race, religion or lack of religion, or praises such hatred;
  • which insult a group of people or individual persons because of their gender, sexual, national, ethnic, racial or religious affiliation or because of their lack of religious affiliation;
  • containing content of a chauvinistic and misogynistic nature, as well as bearing signs of gender discrimination;
  • which defames or insults any third party;
  • infringes the personal rights of any third party;
  • contain profanity or other offensive content;
  • incites or praises dangerous behavior;
  • offend religious feelings;
  • may cause discomfort to other Users, in particular through a lack of empathy or respect for other Users;
  • violates the applicable legal order or good customs in any other way;
  • promoting commercial activities unrelated to the Administrator’s activities, in particular relating to specific company names and brands that may be considered advertising;

9.3. Illegal and prohibited content may be moderated by the Administrator.

9.4. Illegal content not listed in point 3 of this paragraph should be understood in particular as information that, in itself or by reference to an activity, including the sale of products or the provision of services, is not in accordance with Union law or with the law of any Member State that is in accordance with Union law, regardless of the specific subject matter or nature of that law [Article 3 letter h) DSA]

9.5. Prohibited and illegal content may be reported by any User of the website, both unregistered and registered.

9.6. Applications should be sent electronically via email to kontakt@beshaped.pl

9.7. The notification should include all of the following elements:

  • a sufficiently reasoned explanation of why the person or entity alleges that the relevant information constitutes illegal content;
  • a clear indication of the exact electronic location of the information, such as the exact URL(s) and, where applicable, additional information enabling the identification of the illegal content, as appropriate to the type of content and the specific type of hosting service;
  • the name and email address of the reporting person or entity, except in the case of a report concerning information deemed to be related to one of the offences referred to in Articles 3 to 7 of Directive 2011/93/EU;
  • a statement confirming the good faith belief of the person or entity making the report that the information and allegations contained therein are accurate and complete.

The above elements result from Art. 16 sec. 2 of the DSA

9.8. The website administrator is obliged to send the Applicant a confirmation of receipt of the application within a maximum of 7 days.

9.9. The Administrator shall consider the notification and make a decision as to the content to which the notification relates in a timely manner (within 14 days), non-arbitrarily, objectively and with due diligence.

9.10. The Administrator shall notify the User without undue delay of the decision taken. The Provider shall also notify such person or entity without undue delay of its decision with respect to the information to which the notification relates, providing information on the possibility of appealing the decision taken.

9.11. Consequences of reporting or publishing illegal or prohibited content:

  • the above-mentioned content will be deleted by the Website Administrator;
  • The Administrator reserves the right to refuse to publish content,
  • The Administrator reserves the right to remove content,
  • The Administrator reserves the right to prevent access to content,
  • The Administrator reserves the right to suspend or terminate the provision of the service to the user,
  • The Administrator reserves the right to suspend or close a user's account.

9.12. The Administrator informs the user about the removal of content or leaving content on the Website.

9.13. The User may appeal the Administrator's decision within 14 days of receiving the justification for its removal. The appeal should contain exhaustive justification.

9.14. The Administrator considers appeals within 14 days, indicating:

  • whether the decision involves the removal of information, the disabling of access to it, the deposition or restriction of the visibility of information or the suspension or termination of monetary payments relating to such information or imposes other measures referred to in paragraph 1 in relation to the information and, where applicable, the territorial scope of the decision and its period of validity;
  • the facts and circumstances on which the decision is based, including, where applicable, whether the decision is based on a report made pursuant to Article 16 or on voluntary verifications conducted on one's own initiative and, where strictly necessary, the identity of the reporter;
  • where applicable, information on the use of automated means in decision-making, including whether a decision was made on content detected or identified by automated means;
  • if the decision concerns potentially illegal content, an indication of the legal basis on which the decision is based and an explanation of why, on that basis, the information in question is considered to be illegal content;
  • if the decision is based on alleged inconsistency of information with the hosting service provider's terms of service, an indication of the contractual basis on which the decision is based and an explanation of the reasons why the information is considered to be inconsistency with that basis;
  • clear and user-friendly information about the possibilities available to the service recipient to challenge decisions, in particular, where appropriate, through internal complaint mechanisms, out-of-court dispute resolution and judicial remedies.

9.15. In case of questions or doubts, the Controller has designated an electronic contact point related to the Service intended for direct communication with the authorities of the Member States, the Commission, the Digital Services Council: kontakt@beshaped.pl. The same contact point may be used by the User for direct and quick communication with the Controller.

  1. PROVISIONS RELATING TO ENTREPRENEURS

10.1. This point 9 of the Regulations and all provisions contained therein are addressed to and thus bind only the Customer or Service Recipient who is not a consumer, and from 1 January 2021 and for agreements concluded from that day who is not also a natural person concluding an agreement directly related to his/her business activity, when it results from the content of this agreement that it does not have a professional nature for this person, resulting in particular from the subject of the business activity performed by him/her, made available on the basis of the provisions on the Central Register and Information on Business Activity.

10.2. The Seller has the right to withdraw from the Sales Agreement within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may occur without giving a reason and does not give rise to any claims on the part of the Customer against the Seller.

10.3. The Seller has the right to limit the available payment methods, including requiring prepayment in whole or in part, regardless of the payment method chosen by the Customer and the fact of concluding the Sales Agreement.

10.4. The Service Provider may terminate the agreement for the provision of Electronic Services with immediate effect and without indicating the reasons by sending an appropriate statement to the Service Recipient.

10.5. The liability of the Service Provider/Seller towards the Service Recipient/Customer, regardless of its legal basis, is limited – both within the scope of a single claim, as well as for all claims in total – to the amount of the price paid and delivery costs under the Sales Agreement, but not more than one thousand zlotys. The amount limitation referred to in the previous sentence applies to all claims directed by the Service Recipient/Customer towards the Service Provider/Seller, including in the event of failure to conclude the Sales Agreement or unrelated to the Sales Agreement. The Service Provider/Seller shall be liable towards the Service Recipient/Customer only for typical damage foreseeable at the time of conclusion of the agreement and shall not be liable for lost profits. The Seller shall also not be liable for delays in the transport of the shipment.

10.6. Any disputes arising between the Seller/Service Provider and the Customer/Service Recipient shall be submitted to the court having jurisdiction over the seat of the Seller/Service Provider.

  1. FINAL PROVISIONS

11.1. Agreements concluded via the Online Store are concluded in Polish.

11.2. Changes to the Regulations:

  • The Service Provider reserves the right to make changes to the Regulations for important reasons, i.e.: changes in legal provisions; changes in payment and delivery methods – to the extent that these changes affect the implementation of the provisions of these Regulations.
  • In the event of concluding continuous contracts based on these Regulations (e.g. provision of the Electronic Service - Account), the amended Regulations shall bind the Service Recipient if the requirements specified in Articles 384 and 384[1] of the Civil Code have been met, i.e. the Service Recipient has been properly notified of the changes and has not terminated the contract within 15 calendar days from the date of notification. In the event that a change to the Regulations results in the introduction of any new fees or an increase in the current ones, the Service Recipient has the right to withdraw from the contract.
  • In the event of concluding agreements of a different nature than continuous agreements (e.g. Sales Agreement) based on these Regulations, changes to the Regulations will not in any way violate the rights of Service Recipients/Customers acquired before the date of entry into force of changes to the Regulations, in particular changes to the Regulations will not affect Orders already placed or submitted and Sales Agreements concluded, implemented or performed.

11.3. In matters not regulated in these Regulations, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the provision of electronic services of 18 July 2002 (Journal of Laws 2002 No. 144, item 1204, as amended); the Consumer Rights Act; and other relevant provisions of generally applicable law.

11.4. These Regulations do not exclude the provisions in force in the country of habitual residence of the consumer entering into an agreement with the Service Provider/Seller, which cannot be excluded by agreement. In such a case, the Service Provider/Seller guarantees the consumer the protection granted to him under the provisions that cannot be excluded by agreement.

  1. WITHDRAWAL FORM SAMPLE
    (ANNEX 2 TO THE CONSUMER RIGHTS ACT)

Sample withdrawal form
(this form should be completed and returned only if you wish to withdraw from the contract)

- Recipient:

DTW Logistics Fulfillment Center x BeShaped,

Sochaczewska 98C, 05-870 Błonie

 

– I/We(*) hereby inform about my/our withdrawal from the contract of sale of the following items(*) the contract for the delivery of the following items(*) the contract for a specific work consisting in the performance of the following items(*)/the provision of the following service(*)

– Date of conclusion of the contract(*)/receipt(*)

– Name and surname of the consumer(s)

– Address of consumer(s)

– Signature of the consumer(s) (only if the form is submitted in paper format)

- Date

(*) Delete where not applicable.

 

TERMS AND CONDITIONS FOR USING THE GIFT CARD

  1. GENERAL PROVISIONS

1.1. The Gift Card is issued by WORLDWIDE T&S SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Warsaw (registered office address and address for correspondence: ul. Marszałkowska 58, 00-545 Warsaw); entered into the Register of Entrepreneurs of the National Court Register under KRS number 0000816105; registry court where the company documentation is kept: District Court for the capital city of Warsaw in Warsaw, 12th Commercial Division of the National Court Register; share capital in the amount of: PLN 27,000; NIP: 7010957298; REGON: 384949755, e-mail address: kontakt@beshaped.pl

1.2. Definitions:

GIFT CARD – a product voucher entitling the Customer to receive Products in the Seller's Store within the time specified on it and in the value recorded thereon in accordance with these Regulations. A product voucher is not a Product, but only a document entitling the Customer to purchase it on the terms specified therein. It replaces the funds for which Products are usually purchased in the Store.

CUSTOMER, GIFT CARD HOLDER – a natural person with full legal capacity, and in cases provided for by generally applicable provisions, also a natural person with limited legal capacity – who is a holder of a Gift Card.

CIVIL CODE – the Civil Code Act of 23 April 1964 (Journal of Laws No. 16, item 93, as amended).

PRODUCT – a movable item available in the Store that may be the subject of a Sales Agreement between the Customer and the Seller.

REGULATIONS – these regulations regarding the use of the Gift Card.

SHOP – Online Store and Stationary Store.

ONLINE STORE – the Seller’s online store available at the following internet address: www.beshaped.pl.

STATIONARY STORE – a place of business that is real estate or part of real estate, where the Seller conducts its business on a permanent basis.

ISSUER, SELLER – WORLDWIDE T&S SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Warsaw (registered office address and address for correspondence: ul. Marszałkowska 58, 00-545 Warsaw); entered into the Register of Entrepreneurs of the National Court Register under KRS number 0000816105; registry court where the company documentation is kept: District Court for the capital city of Warsaw in Warsaw, 12th Commercial Division of the National Court Register; share capital in the amount of: PLN 27,000; NIP: 7010957298; REGON: 384949755, e-mail address: kontakt@beshaped.pl

SALES AGREEMENT – a Product sales agreement concluded or entered into between the Customer and the Seller in the Store.

  1. TERMS OF USE OF THE GIFT CARD

2.1. The Gift Card is issued to the bearer.

2.2. The Holder of the Gift Card is entitled to receive Products in the Seller's Store in accordance with these Regulations within the period specified on the Gift Card (expiration date of the Gift Card) and in the value recorded on it.

2.3. The Gift Card may be redeemed by the Customer in the Seller's Store within the period specified on it (Gift Card validity period). In the absence of a specified period, the gift card is valid for one year from the date of receipt.

2.4. The Gift Card replaces cash in the Store with the value recorded on it for the purpose of making payment under the Sales Agreement, but it itself is not exchangeable for cash.

2.5. The Customer has the right to redeem the Gift Card in the case of a Sales Agreement, the value of which exceeds the nominal value of the Gift Card, provided that in such a case the Customer is obliged to pay the remaining part of the price using the available payment methods in the Store. In the case of a Sales Agreement, the value of which is lower than the value recorded on the redeemed Gift Card, the Customer is not entitled to receive funds constituting the difference between the value of the Sales Agreement and the value recorded on the Gift Card - in such a case the Customer is entitled to use the difference until the end of the validity period of the Gift Card.

2.6. If the Customer returns a Product purchased under a concluded Sales Agreement in the Seller's Physical Store, the Seller shall refund the price of the returned Product to the Gift Card.

  1. COMPLAINT PROCEDURE

3.1. Complaints related to the use of the Gift Card and the implementation of these Regulations may be submitted by the Customer, for example, via e-mail to the following address: kontakt@beshaped.pl, in writing to the following address: DTW Logistics Fulfillment Center x BeShaped, Sochaczewska 98C, 05-870 Błonie.

3.2. It is recommended to provide as much information and circumstances as possible regarding the subject of the complaint in the description of the complaint, in particular the type and date of the irregularity and contact details – this will facilitate and speed up the consideration of the complaint by the Exhibitor.

3.3. The Exhibitor will respond to the complaint immediately, no later than within 14 days.

  1. FINAL PROVISIONS

4.1. The applicable law is Polish law.

4.2. In matters not regulated in these Regulations, the provisions of the Civil Code and other relevant provisions of Polish law shall apply.

 

WOMEN'S DAY PROMOTION RULES IN THE BESHAPED ONLINE STORE

Promotion organizer.

1.1. The organizer of the “Women’s Day” promotion is Worldwide T&S Sp. z o. o. with its registered office in Warsaw, ul. Marszałkowska 58, KRS 0000816105, NIP 7010957298, REGON 384949755, hereinafter referred to as WTS.

Legal regulations of promotion.

2.1. The legal basis for the promotion is the Regulations.

2.2. Participation in the promotion is voluntary.

Duration, subject and place of promotion.

3.1. The promotion is valid from 01.08.2023 to 08.03.2023 in the BeShaped online store: www.beshaped.pl

3.2. WTS has the right to shorten or cancel the promotion period without giving reasons, by placing written information on the website www.beshaped.pl. Changing or canceling the promotion period has no effect on acquired rights - agreements concluded before the change or cancellation.

Promotion rules.

4.1. The participants of the promotional campaign are natural persons capable of legal acts consisting in making purchases on the website.

4.2. The condition for taking advantage of the promotion is the purchase of any product, freely selected from the following categories: tops, sweatshirts, leggings, sets, mats, loungewear.

4.3. The promotion applies to all products.

4.4. The promotion cannot be combined with other discounts or promotions.

4.5. The promotion is implemented in such a way that after adding products to the cart in the appropriate quantity, the discount is calculated automatically.

Number of products in the basket:

Discount on entire purchases:

1 product

- 15%

2 products

- 20%

3 products

- 30%

 

4.6. The maximum discount a customer can receive on an order is -30% (when purchasing 3 products or more).

Return of goods.

5.1. The Customer has the right to withdraw from this contract within 14 days from the date of receipt of the shipment without giving any reason. In order to exercise the right to withdraw from the contract, the Customer must inform WTS of his decision to withdraw from the contract by means of an unequivocal statement (the form is available on the BeShaped online store website: https://beshaped.pl/pages/zwrot

5.2. In the event of a product return and a reduction in the value of the order, the discount granted for the order will be lost and proportionally deducted from the value of the order.

5.3. Returned products should be sent, together with the specification and the completed exchange/return form, to the following address: DTW Logistics Fulfillment Center x BeShaped, Sochaczewska 98C, 05-870 Błonie; no later than 14 days from the date the Customer sends information about withdrawal from the contract. The deadline is met if the Customer sends the item before the expiry of the 14-day period.

5.4. Refund of payment for returned products will be made in the same form in which the payment was made, immediately, and in any case no later than 14 days from the date of receipt of the Customer's decision to exercise the right to withdraw from the contract.

5.5. The Ordering Party may use any form of return of the shipment, and WTS undertakes to refund the amount corresponding to the cheapest available form of delivery offered by WTS.

5.6. If the purchased product has a defect, the customer has the right to submit a complaint within 1 year from the date of purchase.

5.7. The customer may file a complaint regarding the purchased product by sending it to the online store at the address indicated in point 5.3 of these promotion regulations.

5.8. In the event of a accepted complaint in which the Customer requested withdrawal from the contract or a price reduction, the funds will be refunded in the form in which the payment for the product was made.

5.9. The relevant provisions of the Civil Code (Journal of Laws 2017, item 459) shall apply to the complaint procedure.

Complaint

6.1. WTS is liable to the Customer if the sold product has a physical or legal defect (warranty), where the physical defect consists in the non-conformity of the sold product with the sales contract. Liability under the warranty applies if the physical defect is found before the expiry of 2 (two) years from the date of delivery of the product. Any provisions of these Regulations do not exclude or limit the rights of Customers who purchase the product as Consumers, provided for in applicable legal regulations, including in particular in Articles 556 - 576 of the Civil Code.

6.2. A warranty claim should include the details of the person or entity filing the claim (name and surname or full name, contact details) as well as an indication of the reason for the claim and the content of the request. In order for WTS to consider a warranty claim, the Customer should deliver the product in question to WTS along with proof of purchase of the product and a description of the claim.

6.3. Complaints are considered no later than within 14 calendar days from the date of receipt of the complained product by WTS. The Customer should be notified of the result of the complaint within the same period.

6.4. WTS does not accept parcels sent cash on delivery.

6.5. If the complaint is not accepted, the complained product will be returned to the Customer together with information on the reasons for accepting the complaint as unfounded.

6.7. In the event of a complaint being considered in favor of the Customer, the defective product will be immediately replaced with a defect-free one or the defect will be removed. This does not affect the Customer's ability to submit a declaration of a price reduction or withdrawal from the sales agreement in accordance with applicable regulations. In the event that it is not possible to replace the product, remove the product defect or reduce the price, the Customer will be refunded immediately, in accordance with applicable legal regulations.

Exchange of goods.

Internet shop:

7.1. The customer has the option to exchange the purchased product for a product of the same model (different size or color variant), if it is available at the same price.

7.2. The Customer may exchange within 14 days of receiving the shipment. To exercise the right to exchange, the Customer must inform WTS of their decision to exchange by sending an email to: kontakt@beshaped.pl indicating what size/color variant they wish to exchange the purchased product for.

The remaining.

8.1. The Organizer reserves the right, for justified reasons, to change these regulations, provided that this does not violate the rights of already acquired promotion participants (customers) by placing written information on the website www.beshaped.pl. Changes to the regulations come into force on the day of their disclosure in the manner specified in the preceding sentence.

8.2. The Regulations are valid from 01.08.2023 to 08.03.2023

8.3. In matters not regulated, the Civil Code (Journal of Laws 2017, item 459) shall apply.

8.4. These regulations are the only document regulating the rules of the promotion.

8.5. In the event of a conflict between the provisions of these regulations and the mandatory provisions, the provisions of the mandatory provisions shall apply instead of these provisions of the regulations. The same applies to the assessment of these regulations from the point of view of the content of art. 3851 and art. 3853 of the Civil Code (Journal of Laws 2017, item 459).



TERMS AND CONDITIONS OF THE TIME-LIMITED PROMOTION IN THE BESHAPED ONLINE STORE

Buy 3 for the price of 2!

The promotion is valid from 30/10/2024 to 03/11/2024

  1. Promotion organizer.

1.1. The organizer of the “ Buy 3 for the price of 2 ” promotion is Worldwide T&S Sp. z o. o. with its registered office in Warsaw, ul. Marszałkowska 58, KRS 0000816105, NIP 7010957298, REGON 384949755, hereinafter referred to as WTS.

  1. Legal regulations of promotion.

2.1. The legal basis for the promotion is the Regulations.

2.2. Participation in the promotion is voluntary.

  1. Duration, subject and place of promotion.

3.1. The promotion is valid from 02.04.2025 to 30.04.2025 in the BeShaped online store: www.beshaped.pl

3.2. WTS has the right to shorten or cancel the promotion period without giving reasons, by placing written information on the beshaped.pl website. Changing or canceling the promotion period has no effect on acquired rights - agreements concluded before the change or cancellation.

  1. Promotion rules.

4.1. The participants of the promotional campaign are natural persons capable of legal acts consisting in making purchases on the website.

4.2. The condition for taking advantage of the promotion is the purchase of three products, of your choice.

4.3. The promotion does not cover products from the category: gift cards.

4.4. The promotion cannot be combined with other discounts or promotions.

4.5. The promotion is implemented in such a way that after adding three products (or a multiple of 3) to the basket, the discount is calculated automatically and the value of the goods covered by the promotion is reduced proportionally.

  1. Return of goods.

5.1. The Customer has the right to withdraw from this contract within 30 days from the date of receipt of the shipment without giving any reason. To exercise the right to withdraw from the contract, the Customer must inform WTS of his decision to withdraw from the contract by means of an unequivocal statement (the form is available on the BeShaped online store website: https://beshaped.pl/pages/zwrot

5.2. The customer cannot return a single product purchased with a discount. In the event of using this promotion, it is only possible to return the entire order. In the event of returning 1 product out of 3, the discount on the subsequent products is lost and proportionally deducted from the value of the order.

5.3. The returned product (standard from the order and received as a gift) cannot bear any traces of use, have defects that reduce the value of the product or be significantly dirty in a way that prevents its restoration to the factory condition.

5.3. Returned products should be sent , together with the specification and the completed exchange/return form, to the following address: DTW Logistics Fulfillment Center x BeShaped, Sochaczewska 98C, 05-870 Błonie ; no later than 14 days from the date the Customer sends information about withdrawal from the contract. The deadline is met if the Customer sends the item before the expiry of the 14-day period.

5.4. Refund of payment for returned products will be made in the same form in which the payment was made, immediately, and in any case no later than 14 days from the date of receipt of the Customer's decision to exercise the right to withdraw from the contract.

5.5. The Ordering Party may use any form of return of the shipment, and WTS undertakes to refund the amount corresponding to the cheapest available form of delivery offered by WTS.

5.6. If the purchased product has a defect, the customer has the right to submit a complaint within 1 year from the date of purchase.

5.7. The customer may file a complaint regarding the purchased product by sending it to the online store at the address indicated in point 5.3 of these promotion regulations.

5.8. In the event of a accepted complaint in which the Customer requested withdrawal from the contract or a price reduction, the funds will be refunded in the form in which the payment for the product was made.

5.9. The relevant provisions of the Civil Code (Journal of Laws 2017, item 459) shall apply to the complaint procedure.

  1. Complaint

6.1. WTS is liable to the Customer if the sold product has a physical or legal defect (warranty), where the physical defect consists in the non-conformity of the sold product with the sales contract. Liability under the warranty applies if the physical defect is found before the expiry of 1 year from the date of delivery of the product. Any provisions of these Regulations do not exclude or limit the rights of Customers who purchase the product as Consumers, provided for in applicable legal regulations, including in particular in Articles 556 - 576 of the Civil Code.

6.2. A warranty claim should include the details of the person or entity filing the claim (name and surname or full name, contact details) as well as an indication of the reason for the claim and the content of the request. In order for WTS to consider a warranty claim, the Customer should deliver the product in question to WTS along with proof of purchase of the product and a description of the claim.

6.3. Complaints are considered no later than within 14 calendar days from the date of receipt of the complained product by WTS. The Customer should be notified of the result of the complaint within the same period.

6.4. WTS does not accept parcels sent cash on delivery.

6.5. If the complaint is not accepted, the complained product will be returned to the Customer together with information on the reasons for accepting the complaint as unfounded.

6.7. In the event of a complaint being considered in favor of the Customer, the defective product will be immediately replaced with a defect-free one or the defect will be removed. This does not affect the Customer's ability to submit a declaration of a price reduction or withdrawal from the sales agreement in accordance with applicable regulations. In the event that it is not possible to replace the product, remove the product defect or reduce the price, the Customer will be refunded immediately, in accordance with applicable legal regulations.

  1. Exchange of goods.

Internet shop:

7.1. The customer has the option to exchange the purchased product for a product of the same model (different size or color variant), if it is available at the same price.

7.2. The Customer may exchange within 14 days of receiving the shipment. To exercise the right to exchange, the Customer must inform WTS of their decision to exchange by sending an email to: kontakt@beshaped.pl indicating what size/color variant they wish to exchange the purchased product for.

  1. The remaining.

8.1. The Organizer reserves the right, for justified reasons, to change these regulations, provided that this does not violate the rights of already acquired promotion participants (customers) by placing written information on the website www.beshaped.pl. Changes to the regulations come into force on the day of their disclosure in the manner specified in the preceding sentence.

8.2. The Regulations are valid from 02.04.2025 - 30.04.2025

8.3. In matters not regulated, the Civil Code (Journal of Laws 2017, item 459) shall apply.

8.4. These regulations are the only document regulating the rules of the promotion.

8.5. In the event of a conflict between the provisions of these regulations and the mandatory provisions, the provisions of the mandatory provisions shall apply instead of these provisions of the regulations. The same applies to the assessment of these regulations from the point of view of the content of art. 3851 and art. 3853 of the Civil Code (Journal of Laws 2017, item 459).

 

PROMOTION TERMS AND CONDITIONS, -30% discount on the second product in the basket.

IN THE BESHAPED ONLINE STORE

Promotion organizer.

1.1. The organizer of the promotion "-30% discount on the second product in the basket" is Worldwide T&S Sp. z o. o. with its registered office in Warsaw, ul. Marszałkowska 58, KRS 0000816105, NIP 7010957298, REGON 384949755, hereinafter referred to as WTS.

Legal regulations of promotion.

2.1. The legal basis for the promotion is the Regulations.

2.2. Participation in the promotion is voluntary.

Duration, subject and place of promotion.

3.1. The promotion is valid from 18.02.2025 to 28.02.2025 in the BeShaped online store: www.beshaped.pl

3.2. WTS has the right to shorten or cancel the promotion period without giving reasons, by placing written information on the beshaped.pl website. Changing or canceling the promotion period has no effect on acquired rights - agreements concluded before the change or cancellation.

Promotion rules.

4.1. The participants of the promotional campaign are natural persons capable of legal acts consisting in making purchases on the website.

4.2. The condition for taking advantage of the promotion is the purchase of any product, freely selected from the following categories: tops, sweatshirts, leggings, sets, mats, loungewear, longsleeves.

4.3. The promotion does not apply to products from the following categories: gift cards and discounted products.

4.4. The promotion cannot be combined with other discounts or promotions.

4.5. The promotion is implemented in such a way that after adding a product from the appropriate category to the cart, the discount is automatically calculated for the second cheapest product in the cart.

Return of goods.

5.1. The Customer has the right to withdraw from this contract within 30 days from the date of receipt of the shipment without giving any reason. To exercise the right to withdraw from the contract, the Customer must inform WTS of his decision to withdraw from the contract by means of an unequivocal statement (the form is available on the BeShaped online store website: https://beshaped.pl/pages/zwrot

5.2. In the event of the return of a product for which a lower discount was granted, the discount on the second product is lost and proportionally deducted from the value of the order.

5.3. Returned products should be sent, together with the specification and the completed exchange/return form, to the following address: DTW Logistics Fulfillment Center x BeShaped, Sochaczewska 98C, 05-870 Błonie; no later than 14 days from the date the Customer sends information about withdrawal from the contract. The deadline is met if the Customer sends the item before the expiry of the 14-day period.

5.4. Refund of payment for returned products will be made in the same form in which the payment was made, immediately, and in any case no later than 14 days from the date of receipt of the Customer's decision to exercise the right to withdraw from the contract.

5.5. The Ordering Party may use any form of return of the shipment, and WTS undertakes to refund the amount corresponding to the cheapest available form of delivery offered by WTS.

5.6. If the purchased product has a defect, the customer has the right to submit a complaint within 1 year from the date of purchase.

5.7. The customer may file a complaint regarding the purchased product by sending it to the online store at the address indicated in point 5.3 of these promotion regulations.

5.8. In the event of a accepted complaint in which the Customer requested withdrawal from the contract or a price reduction, the funds will be refunded in the form in which the payment for the product was made.

5.9. The relevant provisions of the Civil Code (Journal of Laws 2017, item 459) shall apply to the complaint procedure.

Complaint

6.1. WTS is liable to the Customer if the sold product has a physical or legal defect (warranty), where the physical defect consists in the non-conformity of the sold product with the sales contract. Liability under the warranty applies if the physical defect is found before the expiry of 2 (two) years from the date of delivery of the product. Any provisions of these Regulations do not exclude or limit the rights of Customers who purchase the product as Consumers, provided for in applicable legal regulations, including in particular in Articles 556 - 576 of the Civil Code.

6.2. A warranty claim should include the details of the person or entity filing the claim (name and surname or full name, contact details) as well as an indication of the reason for the claim and the content of the request. In order for WTS to consider a warranty claim, the Customer should deliver the product in question to WTS along with proof of purchase of the product and a description of the claim.

6.3. Complaints are considered no later than within 14 calendar days from the date of receipt of the complained product by WTS. The Customer should be notified of the result of the complaint within the same period.

6.4. WTS does not accept cash on delivery shipments.

6.5. If the complaint is not accepted, the complained product will be returned to the Customer together with information on the reasons for accepting the complaint as unfounded.

6.7. In the event of a complaint being considered in favor of the Customer, the defective product will be immediately replaced with a defect-free one or the defect will be removed. This does not affect the Customer's ability to submit a declaration of a price reduction or withdrawal from the sales agreement in accordance with applicable regulations. In the event that it is not possible to replace the product, remove the product defect or reduce the price, the Customer will be refunded immediately, in accordance with applicable legal regulations.

Exchange of goods.

Internet shop:

7.1. The customer has the option to exchange the purchased product for a product of the same model (different size or color variant), if it is available at the same price.

7.2. The Customer may exchange within 14 days of receiving the shipment. To exercise the right to exchange, the Customer must inform WTS of their decision to exchange by sending an email to: kontakt@beshaped.pl indicating what size/color variant they wish to exchange the purchased product for.

The remaining.

8.1. The Organizer reserves the right, for justified reasons, to change these regulations, provided that this does not violate the rights of already acquired promotion participants (customers) by placing written information on the website www.beshaped.pl. Changes to the regulations come into force on the day of their disclosure in the manner specified in the preceding sentence.

8.2. The Regulations are valid on the following days: from 18/02/2025 to 28/02/2025.

8.3. In matters not regulated, the Civil Code (Journal of Laws 2017, item 459) shall apply.

8.4. These regulations are the only document regulating the rules of the promotion.

8.5. In the event of a conflict between the provisions of these regulations and the mandatory provisions, the provisions of the mandatory provisions shall apply instead of these provisions of the regulations. The same applies to the assessment of these regulations from the point of view of the content of art. 3851 and art. 3853 of the Civil Code (Journal of Laws 2017, item 459).


TERMS AND CONDITIONS OF THE BUY MORE AND SAVE PROMOTION IN THE BESHAPED ONLINE STORE

Promotion organizer.

1.1. The organizer of the “Women’s Day” promotion is Worldwide T&S Sp. z o. o. with its registered office in Warsaw, ul. Marszałkowska 58, KRS 0000816105, NIP 7010957298, REGON 384949755, hereinafter referred to as WTS.

Legal regulations of promotion.

2.1. The legal basis for the promotion is the Regulations.

2.2. Participation in the promotion is voluntary.

Duration, subject and place of promotion.

3.1. The promotion is valid from 25.03.2025 to 30.03.2025 in the BeShaped online store: www.beshaped.pl

3.2. WTS has the right to shorten or cancel the promotion period without giving reasons, by placing written information on the website www.beshaped.pl. Changing or canceling the promotion period has no effect on acquired rights - agreements concluded before the change or cancellation.

Promotion rules.

4.1. The participants of the promotional campaign are natural persons capable of legal acts consisting in making purchases on the website.

4.2. The condition for taking advantage of the promotion is the purchase of any product, freely selected from the following categories: tops, sweatshirts, leggings, sets, mats, loungewear.

4.3. The promotion applies to all products.

4.4. The promotion cannot be combined with other discounts or promotions.

4.5. The promotion is implemented in such a way that after adding products of the appropriate value to the basket, the discount is calculated automatically.

Number of products in the basket:

Discount on entire purchases:

179 PLN

15 PLN

200 PLN

40 PLN

300 PLN

75 PLN

350 PLN

90 PLN

450 PLN

125 PLN

 

4.6. The maximum discount that the customer can receive on the order is PLN 125.

Return of goods.

5.1. The Customer has the right to withdraw from this contract within 30 days from the date of receipt of the shipment without giving any reason. To exercise the right to withdraw from the contract, the Customer must inform WTS of his decision to withdraw from the contract by means of an unequivocal statement (the form is available on the BeShaped online store website: https://beshaped.pl/pages/zwrot

5.2. In the event of a product return and a reduction in the value of the order, the discount granted for the order will be lost and proportionally deducted from the value of the order.

5.3. Returned products should be sent, together with the specification and the completed exchange/return form, to the following address: DTW Logistics Fulfillment Center x BeShaped, Sochaczewska 98C, 05-870 Błonie; no later than 30 days from the date the Customer sends information about withdrawal from the contract. The deadline is met if the Customer sends the item before the 30-day period expires.

5.4. Refund of payment for returned products will be made in the same form in which the payment was made, immediately, and in any case no later than 14 days from the date of receipt of the Customer's decision to exercise the right to withdraw from the contract.

5.5. The Ordering Party may use any form of return of the shipment, and WTS undertakes to refund the amount corresponding to the cheapest available form of delivery offered by WTS.

5.6. If the purchased product has a defect, the customer has the right to submit a complaint within 1 year from the date of purchase.

5.7. The customer may file a complaint regarding the purchased product by sending it to the online store at the address indicated in point 5.3 of these promotion regulations.

5.8. In the event of a accepted complaint in which the Customer requested withdrawal from the contract or a price reduction, the funds will be refunded in the form in which the payment for the product was made.

5.9. The relevant provisions of the Civil Code (Journal of Laws 2017, item 459) shall apply to the complaint procedure.

Complaint

6.1. WTS is liable to the Customer if the sold product has a physical or legal defect (warranty), where the physical defect consists in the non-conformity of the sold product with the sales contract. Liability under the warranty applies if the physical defect is found before the expiry of 2 (two) years from the date of delivery of the product. Any provisions of these Regulations do not exclude or limit the rights of Customers who purchase the product as Consumers, provided for in applicable legal regulations, including in particular in Articles 556 - 576 of the Civil Code.

6.2. A warranty claim should include the details of the person or entity filing the claim (name and surname or full name, contact details) as well as an indication of the reason for the claim and the content of the request. In order for WTS to consider a warranty claim, the Customer should deliver the product in question to WTS along with proof of purchase of the product and a description of the claim.

6.3. Complaints are considered no later than within 14 calendar days from the date of receipt of the complained product by WTS. The Customer should be notified of the result of the complaint within the same period.

6.4. WTS does not accept parcels sent cash on delivery.

6.5. If the complaint is not accepted, the complained product will be returned to the Customer together with information on the reasons for accepting the complaint as unfounded.

6.7. In the event of a complaint being considered in favor of the Customer, the defective product will be immediately replaced with a defect-free one or the defect will be removed. This does not affect the Customer's ability to submit a declaration of a price reduction or withdrawal from the sales agreement in accordance with applicable regulations. In the event that it is not possible to replace the product, remove the product defect or reduce the price, the Customer will be refunded immediately, in accordance with applicable legal regulations.

Exchange of goods.

Internet shop:

7.1. The customer has the option to exchange the purchased product for a product of the same model (different size or color variant), if it is available at the same price.

7.2. The Customer may exchange within 30 days of receiving the shipment. To exercise the right to exchange, the Customer must inform WTS of their decision to exchange by sending an email to: kontakt@beshaped.pl indicating what size/color variant they wish to exchange the purchased product for.

The remaining.

8.1. The Organizer reserves the right, for justified reasons, to change these regulations, provided that this does not violate the rights of already acquired promotion participants (customers) by placing written information on the website www.beshaped.pl. Changes to the regulations come into force on the day of their disclosure in the manner specified in the preceding sentence.

8.2. The Regulations are valid from 25/03/2025 to 30/03/2025

8.3. In matters not regulated, the Civil Code (Journal of Laws 2017, item 459) shall apply.

8.4. These regulations are the only document regulating the rules of the promotion.

8.5. In the event of a conflict between the provisions of these regulations and the mandatory provisions, the provisions of the mandatory provisions shall apply instead of these provisions of the regulations. The same applies to the assessment of these regulations from the point of view of the content of art. 3851 and art. 3853 of the Civil Code (Journal of Laws 2017, item 459).

TERMS AND CONDITIONS OF THE BUY MORE AND SAVE PROMOTION IN THE BESHAPED ONLINE STORE

Promotion organizer.

1.1. The organizer of the “Buy more for less” promotion is Worldwide T&S Sp. z o. o. with its registered office in Warsaw, ul. Marszałkowska 58, KRS 0000816105, NIP 7010957298, REGON 384949755, hereinafter referred to as WTS.

Legal regulations of promotion.

2.1. The legal basis for the promotion is the Regulations.

2.2. Participation in the promotion is voluntary.

Duration, subject and place of promotion.

3.1. The promotion is valid from 23.05.2025 to 30.06.2025 in the BeShaped online store: www.beshaped.pl

3.2. WTS has the right to shorten or cancel the promotion period without giving reasons, by posting a written notice on the website www.beshaped.com. The change or cancellation of the promotion period has no effect on acquired rights - contracts concluded before the change or cancellation.

Promotion rules.

4.1. The participants of the promotional campaign are natural persons capable of legal acts consisting in making purchases on the website.

4.2. The condition for taking advantage of the promotion is the purchase of any product, freely selected from the following categories: tops, sweatshirts, leggings, sets, mats, loungewear, t-shirts.

4.3. The promotion applies to all products.

4.4. The promotion cannot be combined with other discounts or promotions.

4.5. The promotion is implemented in such a way that after adding products of the appropriate value to the basket, the discount is calculated automatically.

Number of products in the basket:

Discount on entire purchases:

1

-20%

2

-25%

3

-30%

4

-35%

5+

-40%

 

4.6. The maximum discount a customer can receive on an order is -40%.

Return of goods.

5.1. The Customer has the right to withdraw from this contract within 30 days from the date of receipt of the shipment without giving any reason. To exercise the right to withdraw from the contract, the Customer must inform WTS of his decision to withdraw from the contract by means of an unequivocal statement (the form is available on the BeShaped online store website: https://beshaped.pl/pages/zwrot

5.2. In the event of a product return and a reduction in the quantity of products in the order, the discount granted for the order will be lost and proportionally deducted from the value of the order.

5.3. Returned products should be sent, together with the specification and the completed exchange/return form, to the following address: DTW Logistics Fulfillment Center x BeShaped, Sochaczewska 98C, 05-870 Błonie; no later than 30 days from the date the Customer sends information about withdrawal from the contract. The deadline is met if the Customer sends the item before the 30-day period expires.

5.4. Refund of payment for returned products will be made in the same form in which the payment was made, immediately, and in any case no later than 14 days from the date of receipt of the Customer's decision to exercise the right to withdraw from the contract.

5.5. The Ordering Party may use any form of return of the shipment, and WTS undertakes to refund the amount corresponding to the cheapest available form of delivery offered by WTS.

5.6. If the purchased product has a defect, the customer has the right to submit a complaint within 1 year from the date of purchase.

5.7. The customer may file a complaint regarding the purchased product by sending it to the online store at the address indicated in point 5.3 of these promotion regulations.

5.8. In the event of a accepted complaint in which the Customer requested withdrawal from the contract or a price reduction, the funds will be refunded in the form in which the payment for the product was made.

5.9. The relevant provisions of the Civil Code (Journal of Laws 2017, item 459) shall apply to the complaint procedure.

Complaint

6.1. WTS is liable to the Customer if the sold product has a physical or legal defect (warranty), where the physical defect consists in the non-conformity of the sold product with the sales contract. Liability under the warranty applies if the physical defect is found before the expiry of 2 (two) years from the date of delivery of the product. Any provisions of these Regulations do not exclude or limit the rights of Customers who purchase the product as Consumers, provided for in applicable legal regulations, including in particular in Articles 556 - 576 of the Civil Code.

6.2. A warranty claim should include the details of the person or entity filing the claim (name and surname or full name, contact details) as well as an indication of the reason for the claim and the content of the request. In order for WTS to consider a warranty claim, the Customer should deliver the product in question to WTS along with proof of purchase of the product and a description of the claim.

6.3. Complaints are considered no later than within 14 calendar days from the date of receipt of the complained product by WTS. The Customer should be notified of the result of the complaint within the same period.

6.4. WTS does not accept parcels sent cash on delivery.

6.5. If the complaint is not accepted, the complained product will be returned to the Customer together with information on the reasons for accepting the complaint as unfounded.

6.7. In the event of a complaint being considered in favor of the Customer, the defective product will be immediately replaced with a defect-free one or the defect will be removed. This does not affect the Customer's ability to submit a declaration of a price reduction or withdrawal from the sales agreement in accordance with applicable regulations. In the event that it is not possible to replace the product, remove the product defect or reduce the price, the Customer will be refunded immediately, in accordance with applicable legal regulations.

Exchange of goods.

Internet shop:

7.1. The customer has the option to exchange the purchased product for a product of the same model (different size or color variant), if it is available at the same price.

7.2. The Customer may exchange within 30 days of receiving the shipment. To exercise the right to exchange, the Customer must inform WTS of their decision to exchange by sending an email to: kontakt@beshaped.pl indicating what size/color variant they wish to exchange the purchased product for.

The remaining.

8.1. The Organizer reserves the right, for justified reasons, to change these regulations, provided that this does not violate the rights of already acquired promotion participants (customers) by placing written information on the website www.beshaped.pl. Changes to the regulations come into force on the day of their disclosure in the manner specified in the preceding sentence.

8.2. The Regulations are valid from 23.05.2025 to 30.06.2025

8.3. In matters not regulated, the Civil Code (Journal of Laws 2017, item 459) shall apply.

8.4. These regulations are the only document regulating the rules of the promotion.

8.5. In the event of a conflict between the provisions of these regulations and the mandatory provisions, the provisions of the mandatory provisions shall apply instead of these provisions of the regulations. The same applies to the assessment of these regulations from the point of view of the content of art. 3851 and art. 3853 of the Civil Code (Journal of Laws 2017, item 459).